Last updated: August 28, 2026
This Shipping Policy explains how All About Diecast ("we", "us", "our") processes and ships orders placed through All About Diecast. It covers order processing, dispatch timelines, standard delivery, express delivery options, quick delivery, and how we handle shipping-related concerns.
By placing an order with us, you agree to the terms set out below alongside our Terms & Conditions.
Orders are typically processed and dispatched within a maximum of 2 days after payment confirmation.
During sale periods, product launches, or periods of exceptionally high order volume, processing or dispatch may take slightly longer. If this applies, we will communicate the expected delay where possible.
We currently ship to addresses within India. For specific delivery requirements or locations where you require an alternative or faster delivery option, please contact us before dispatch so that we can check the available options.
Shipping charges, where applicable, are calculated and displayed at checkout based on your delivery address and the applicable shipping service. Any applicable shipping charges will be shown before you complete your payment.
Once your order has been dispatched, our standard courier service typically takes around 5 working days to deliver the order.
Delivery times are estimates and may vary depending on the delivery location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.
If you require your order urgently, please contact us before dispatch. We will do our best to arrange an express delivery option, subject to availability.
We also offer a Quick Delivery option with a target delivery time of approximately 5 hours in selected locations. This service is currently available in:
Quick Delivery is subject to product availability, delivery location, and resource availability.
If you require Quick Delivery, please contact our customer care team before dispatch so that we can check availability and confirm whether the service can be arranged for your order.
Once your order has been dispatched, tracking information will be provided where tracking is available through the applicable courier service. You can use the tracking information to follow the progress of your shipment.
You can also view order status anytime from My Account → Orders.
If your order has not arrived within the estimated delivery timeframe, please contact us at allaboutdiecastcare@gmail.com with your order number. We will check the shipment status and, where necessary, coordinate with the courier partner to investigate the delay.
Please note that courier delivery timelines are estimates and may occasionally be affected by circumstances outside our control.
Every order is packed with care before dispatch. We also photograph products as part of our dispatch process to help us maintain quality standards and evaluate any issue reported after delivery.
If your package or product arrives damaged:
We will evaluate the issue using the information and photographs provided by you along with the photographs taken by us before dispatch. See our Return & Replacement Policy for details about how damaged or defective products are handled.
Please carefully check your shipping address before completing checkout. If you notice an error after placing your order, contact us immediately at allaboutdiecastcare@gmail.com. We will try to amend the address before dispatch where possible.
Once an order has been dispatched, we cannot guarantee that the shipping address can be changed. If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order needs to be shipped again.
In the rare event that a courier confirms that a package has been lost in transit, we will work with you and the courier partner to investigate the shipment.
Once the courier investigation is completed, we will determine the appropriate resolution based on the circumstances, which may include a replacement or refund. Please allow reasonable time for the courier investigation to be completed before a final resolution is issued.
Questions about your shipment or this policy? Reach us at:
Reach out and we'll get back to you personally — usually within 24–48 hours. Every enquiry is reviewed by a person, not a bot.