Welcome to our online store. These Terms and Conditions govern your use of our website and all purchases made for showcases, collectibles, and other Hot Wheels accessories (“Products”). By accessing or making a purchase through this site, you agree to be bound by these terms.
Our products are designed for collectors and display enthusiasts. By purchasing, you acknowledge that the items are primarily intended for decorative or collectible use and may include handcrafted or custom elements.
We make every effort to display product details accurately, including colors, dimensions, and images. Minor variations may occur due to screen settings or manual craftsmanship. Such differences do not qualify for refund or replacement.
All prices listed on our website are in Indian Rupees (₹) and inclusive of applicable taxes unless stated otherwise. Payments are processed securely through verified third-party payment gateways. Your order will only be confirmed after successful payment completion.
Upon successful payment, you will receive an order confirmation email. This confirmation serves as acknowledgment that your order has been received and is being processed. Please verify all order details carefully before payment.
Important: Once an order has been confirmed and payment has been successfully processed, address change requests will not be accepted. Please double-check your shipping address before completing the payment.
Strict Policy: After successful payment and order confirmation,cancellations will not be accepted. Each order is custom-packed and prepared specifically for you, so once the process begins, it cannot be reversed.
Orders are shipped through trusted courier partners. Delivery timelines vary based on your location. While we aim to deliver on time, delays caused by courier services or external factors (weather, strikes, etc.) are beyond our control.
We do not accept returns or exchanges for reasons such as change of mind. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery with images and your order details. After verification, we may offer a replacement at our discretion.
All content on this website — including text, images, product designs, and layouts — are the intellectual property of our brand. Unauthorized copying, redistribution, or commercial use is strictly prohibited.
We are not responsible for any loss, delay, or damage resulting from courier handling, incorrect addresses provided by the customer, or unforeseen circumstances. Our total liability is limited to the total value of your purchase.
We may update these Terms and Conditions periodically to reflect business or policy changes. The latest version will always be available on this page. Continued use of the website indicates your acceptance of the updated terms.
For any questions or concerns related to these Terms and Conditions, please contact us at contact@yourstore.com.
Last updated: October 2025
Please also review our Privacy Policy to understand how we collect and use your information.